General Questions
What is this device, and how does it work?
What is this device, and how does it work?
This is a high-frequency facial device that uses electrical currents to oxygenate the skin, promote collagen production, and reduce acne-causing bacteria.
What are the benefits of using a high-frequency device?
What are the benefits of using a high-frequency device?
It helps reduce acne, improves blood circulation, tightens skin, boosts collagen, reduces puffiness, stimulates hair growth on the scalp, and enhances product absorption.
How often should I use the device?
How often should I use the device?
You can use it 3-4 times per week, depending on your skin type and sensitivity. Some professionals suggest daily use for short periods, but overuse may cause dryness. Start slow and adjust based on your skin’s response.
Is this device suitable for all skin types?
Is this device suitable for all skin types?
Yes, but those with very sensitive skin should use it on the lowest setting. If you have a skin condition, consult a dermatologist first.
How soon will I see results?
How soon will I see results?
Some people see results immediately, while others notice improvements after 2-4 weeks of consistent use.
Usage Questions
How do I turn on and use the device?
How do I turn on and use the device?
Insert the desired electrode, ground the device by placing your finger on the electrode before touching your skin, turn the dial to adjust intensity, lightly touch the electrode to your skin, and glide it in circular motions.
Should I use the device on dry or damp skin?
Should I use the device on dry or damp skin?
Use it on dry, clean skin. Applying a serum or gauze can enhance effectiveness.
Can I use the device with skincare products?
Can I use the device with skincare products?
Yes! The device can be used with serums to enhance absorption and effectiveness. However, avoid using it with products containing AHAs, BHAs, glycolic acid, retinol, or benzoyl peroxide, as these ingredients can cause irritation when combined with high-frequency treatments.
For best results, use the device over a hydrating, water-based serum or on clean, dry skin, then apply your serums and moisturizer afterward.
How long should I use it per session?
How long should I use it per session?
For best results and safety:
- Face: Use for 5-10 minutes per session, up to 3-4 times per week.
- Scalp: Use for up to 10 minutes per session, 3-4 times per week to support hair growth.
- Spot Treatment: Limit to 30-60 seconds per blemish to avoid overstimulation.
Avoid excessive use, as overuse may lead to skin irritation. Always listen to your skin and reduce frequency if needed.
Can I use it on my body as well as my face?
Can I use it on my body as well as my face?
Yes! It can be used on the to boost circulation and collagen.
Is the smell normal when using the device?
Is the smell normal when using the device?
Yes, the slight smell is completely normal. The high-frequency device produces a small amount of ozone when in use, which has a distinct scent similar to the air after a thunderstorm. This is a natural byproduct of the electrical current and is not harmful.
Safety & Precautions
Who should NOT use this device?
Who should NOT use this device?
Avoid use if you are pregnant, have a pacemaker, metal implants, a history of heart disease, epilepsy, or sensitive conditions like rosacea.
Can I use the device near water?
Can I use the device near water?
No! The device should never be used near water, including in the bathroom, near sinks, bathtubs, or any wet surfaces. High-frequency devices use electrical currents, and exposure to water can cause electric shock or damage the device. Always use the device in a dry environment.
Is high-frequency safe for sensitive skin?
Is high-frequency safe for sensitive skin?
Yes, but start on the lowest setting. If irritation occurs, discontinue use.
Can I use it over active acne?
Can I use it over active acne?
Yes! High-frequency is effective for acne, but avoid using it on open wounds or cystic acne.
Is it painful?
Is it painful?
No, but you may feel a slight tingling sensation, which is normal.
Why does it make a buzzing or zapping sound?
Why does it make a buzzing or zapping sound?
The sound is normal; it comes from the electric current in the electrode.
Can I use high-frequency while wearing metal jewelry?
Can I use high-frequency while wearing metal jewelry?
No! Remove all metal jewelry before use to avoid conductivity risks.
What should I do if I feel a burning sensation?
What should I do if I feel a burning sensation?
A mild tingling or warmth is normal, but if you feel pain, excessive redness, or irritation, stop using the device and let your skin rest. Reduce the intensity and ensure you're following proper use.
Does this device cause skin damage?
Does this device cause skin damage?
Not when used correctly. Overuse or incorrect settings may cause dryness or irritation.
Maintenance & Care
How do I clean the attachments?
How do I clean the attachments?
To clean the glass electrodes:
- After each use, wipe them with a dry cloth or a cloth slightly dampened with alcohol.
- You may briefly rinse them with water, but never soak or submerge them to prevent damage.
- Allow the electrode to dry completely before reinserting it into the device.
How do I clean the device itself?
How do I clean the device itself?
The main device should never be submerged in water or exposed to excessive moisture. To clean:
- Wipe the exterior with a dry or slightly damp cloth.
- Avoid using alcohol or harsh chemicals directly on the device.
- Always make sure the device and electrodes are completely dry before use.
What should I do if an electrode breaks?
What should I do if an electrode breaks?
Yes, you can still use the device, but do not use the broken electrode. If an electrode cracks or breaks, stop using that attachment immediately and replace it with a new one. Using a damaged electrode can be unsafe and may cause electric discharge or injury.
How long do the electrodes last?
How long do the electrodes last?
With proper care, they can last years. Avoid dropping them to prevent damage.